Refund, Replacement & Returns Guidelines
Last updated: September 2026 • Print Bazaaru (Krishna Computer)
Thank you for shopping at Printbazaaru! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, our dedicated customer support team is here to help you resolve it quickly.
17-Day Return & Refund Request Window
You have a maximum of 7 calendar days from the date of receipt to request a return or refund for eligible items.
To be eligible for a return, your item must be:
- Unused, uninked (for stamps), and in the exact condition that you received it.
- In its original protective packaging, with all labels, mounting hardware, and adhesive tape intact.
- Accompanied by the original tax invoice, packaging slip, and any accessories included in the shipment.
2Customized & Personalized Items Policy
Because many of our products—including custom rubber stamps, personalized advocate door plates, laser-cut acrylic house names, and engraved mementos—are bespoke manufactured with your distinct name, logo, or Bar Council credentials, they cannot be resold to any other party.
Products clearly designated as custom-engraved or personalized are non-refundable and non-replaceable unless they arrive physically damaged in transit or contain a manufacturing defect contrary to your submitted order specifications. Each product page explicitly indicates return eligibility.
3Damaged, Missing, or Different Products (Unboxing Proof)
If you receive a product that is damaged during courier transit, missing components, or different from what you ordered:
Mandatory Requirement: You must document the issue at the time of delivery by recording a continuous unboxing video and taking clear photos showing the outer shipping box, shipping label (Air Waybill), and the item defect.
This allows us to file a joint claim with our courier partners (Blue Dart / Delhivery / India Post) and immediately fabricate a priority replacement at no cost to you.
4How to Request a Return or Replacement
You can request assistance through any of the following channels:
- Online via Account: Log in to your account, visit My Account > Orders, select the relevant order, and click the “Refund” or “Replacement” button.
- Email: Send your order number and unboxing photos/video to oraikrishna@gmail.com.
- Phone / WhatsApp Support: Contact our workshop directly at +91 98387 89364.
Pre-Shipment Cancellation: If you wish to cancel an order before it enters physical production or dispatch, you may do so via your Order page. Once laser engraving or vulcanized rubber milling has begun, cancellations are no longer feasible.
5Shipping Costs on Returns & Replacements
- For Returns: If you apply for a return of an eligible non-customized product within 5 days of delivery, you will be responsible for the cost of return courier freight to our Orai workshop.
- For Replacements: You will be responsible for shipping the original product back to us. In standard exchange cases, replacement courier freight may apply. If the defect is on our part or due to transit damage, Print Bazaaru covers all expedited replacement logistics.
6Refund Processing & Timeline
Once your returned item arrives at our facility and passes physical inspection, we will notify you of the approval status:
- Online Payments (UPI, Cards, Netbanking): Refund will be credited directly to your original source account or payment method within 5 to 7 business days.
- Cash on Delivery (COD): If you paid via COD, our support team will provide a secure digital form to submit your verified bank account (Account Number & IFSC Code) or UPI ID for direct electronic transfer.
- Timeline: All approved refunds are completed within a maximum of 2 weeks (14 calendar days), with the majority processed in under 5 business days.